But 3 hours later on my old PC, I was able to sort this out thankfully. I couldnt figure it out, i was trying to use one login that was essentially a gmail ID and not sure why there was such confusion with microsft, confusing and complicating my situation further, and somehow in the process of trying to get my gmail ID sorted, it reset my password SOMEHOW. Windows store kept asking me to login using my microsoft/Live account to download the Lenovo utility. blimey!Įventually I was able to uninstall the Lenovo utility. i was locked out of my laptop and few other complications that followed, like loosing my saved passwords list (hand written) and I didnt have some stored that resulted in repetitive login errors and asking for info I hadnt updated. I had a nightmare of problems where my microsoft windows password got changed somehow while I was trying to figure this Lenovo bs out.